Overview

payabl. empowers businesses to grow through payments innovation and banking services. We are looking for a motivated and detail-oriented Underwriting Officer to join our dynamic Risk Team. This role focuses on merchant underwriting and monitoring activities to keep our portfolio balanced and secure as the business scales. You will perform preliminary merchant reviews, gather essential information, and assist with ongoing portfolio monitoring, analyzing merchant risk profiles, identifying potential concerns, and ensuring compliance with internal policies and card scheme requirements.

Location

Limassol, Cyprus

What you will do

Support merchant underwriting assessments by performing initial checks, collecting documentation, and assisting senior team members in reviewing merchant risk profiles
Monitor merchant portfolios to identify unusual or suspicious activity and escalate findings where necessary
Assist with risk assessment, registration, and ongoing monitoring of third-party agents in line with card scheme requirements and internal policies
Conduct an initial investigation of transaction patterns and identify activity that differs from expected behavior
Respond to queries from prospective and existing merchants, providing support and escalating more complex cases when needed
Ensure day-to-day activities align with company policies, card scheme requirements, and payment provider guidelines
Support the preparation of merchant activity reports for portfolio reviews and audits
Collaborate with Risk, CDD, Compliance, Relations, and Sales teams to support onboarding and monitoring activities

What we need

Must-have

6 months to 2 years of experience in payments, merchant onboarding, AML, KYC, underwriting, transaction monitoring, or other risk-related roles within fintech or financial services
Basic understanding of merchant onboarding and risk assessment processes
Some understanding of payments, card acquiring, and transaction flows
Strong analytical mindset with the ability to review merchant information, websites, and transaction data to identify potential risks
High attention to detail and strong organizational skills
Ability to follow internal procedures and compliance requirements in a regulated environment
Good communication skills and ability to work with multiple teams including Risk, Compliance, Operations, and Sales
Eagerness to learn and develop within the payments and risk industry

Nice-to-have

Exposure to merchant underwriting, transaction monitoring, or ongoing merchant reviews
Familiarity with card scheme basics (Visa, Mastercard, Amex)
Experience within acquiring, PSP, or fintech environments
Exposure to fraud detection, chargeback monitoring, or merchant risk tools (e.g., Similarweb, Semrush, Ballerine, G2 Risk, LegitScript)
Experience reviewing websites, merchant business models, or financial documents
Interest in merchant risk management, fraud prevention, payments

Perks

Cyprus office, comprehensive benefits package including Provident Fund after probation, learning budget, meal allowance, gym membership, potential company car after one year, parking, generous vacation and sick days, local discounts, language classes, global company events, and international collaboration opportunities.

Hiring Process

Video Assessment (max 30 mins), Talent Acquisition interview (35 mins), Final interview with Head of Underwriting and Monitoring & Chief Risk Officer (45 mins).

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Underwriting Officer