Senior Field Solutions Engineer

Senior Field Solutions Engineer

Location: Austin, United States

Employment Type: Full time

Location Type: On-site

Department: Solutions

About the Role at RobCo

RobCo is building the category of Autonomous Industrial Robotics and we are moving fast. We believe that automating the ordinary frees humans to do the extraordinary, and we are building end-to-end robotics infrastructure to make that possible — hardware, software, and AI in one stack that just works. To further expand our team, we are looking for a Senior Field Solutions Engineer to join our Austin-based team. Your role will be central to ensuring successful implementation and ongoing performance of our robotic solutions at customer sites across the United States. You will play a critical part in scaling our solutions and providing technical leadership and support.

Responsibilities

• Development and Testing: Take ownership of robotic solution concepts from detailed design through development, testing, deployment, and ongoing support within our Austin facility and at customer locations.
• Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo's robotic automation systems at customer sites, ensuring seamless integration with existing production environments. Coordinate cross-functional teams to keep deployments on schedule.
• Project Leadership: Plan, coordinate, and document customer projects from scoping to commissioning. Manage project planning, milestones, risks, and execution.
• Operational Scalability: Design and improve scalable operational processes, tools, and workflows for multiple deployments.
• Customer-Centric Approach: Translate customer needs into effective automation solutions.
• Technical Support and Training: Provide on-site support and training, troubleshoot, and ensure customer satisfaction.
• Documentation: Create detailed technical documentation and user manuals.
• Innovation and Feedback: Collaborate with hardware and software teams to improve technology.

Requirements

• Bachelor's degree or equivalent in Mechanical, Electrical, Robotics, or related field
• 5+ years of experience deploying large autonomous systems
• Ability to lead complex projects end-to-end with minimal oversight
• Strong leadership, decision-making, and accountability in fast-paced deployments
• Excellent problem-solving and collaboration skills
• Structured communicator with strong documentation skills
• Willingness to travel regularly within the United States
• Fluent in English; German or Spanish a plus

Why join RobCo?

• Develop modular, software-defined robotics solutions
• Work with AI-enabled robotics in a fast-growing scale-up
• Ownership from day one and direct impact on customers
• Flat hierarchies, open communication, regular feedback
• Competitive compensation and benefits (medical, dental, vision, 401(k))
• Unlimited paid time off and company-sponsored onboarding

About RobCo

RobCo leads the transition toward fully Autonomous Industrial Robotics. Our mission is to deploy RobCo in every factory — solving the industrial labor shortage through end-to-end robotics that just works. Powered by Physical AI, our solutions combine modular hardware with intelligent software that adapts to your use case and lowers upfront investment through our Robotics-as-a-Service model. We operate globally with US headquarters in Austin, and teams in Munich, San Francisco, and beyond.